Udemy Outage History

Udemy had 30 outages in the last 2 years totaling 14h 45m of downtime — averaging 1.2 incidents per month.

There were 30 Udemy outages since May 23, 2024 totaling 14h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.udemy.com

Major March 19, 2025

The search function our site is degraded

Detected by Pingoru: Mar 19, 2025, 08:09 AM UTC
Resolved: Mar 19, 2025, 08:14 AM UTC
Duration: 4m

Affected: Udemy BusinessUdemy.com (Marketplace)

Timeline · 3 updates

investigating Mar 19, 2025, 08:09 AM UTC

The search feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it.
identified Mar 19, 2025, 08:13 AM UTC

We have resolved the stability issues with the search feature on our site and performance is recovering. We appreciate your patience.
resolved Mar 19, 2025, 08:14 AM UTC

We have resolved the stability issues with the search feature on our site and performance is back to normal. We appreciate your patience.

Read the full incident report →

Minor September 18, 2024

Login feature is degraded

Detected by Pingoru: Sep 18, 2024, 11:29 AM UTC
Resolved: Sep 18, 2024, 02:12 PM UTC
Duration: 2h 43m

Affected: Udemy Business

Timeline · 2 updates

identified Sep 18, 2024, 11:29 AM UTC

The login feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it. This impacts Udemy Business.
resolved Sep 18, 2024, 02:12 PM UTC

We have resolved the stability issues with the login feature on our site and performance is back to normal. We appreciate your patience.

Read the full incident report →

Minor August 28, 2024

Non critical component is degraded

Detected by Pingoru: Aug 28, 2024, 07:39 PM UTC
Resolved: Aug 28, 2024, 10:27 PM UTC
Duration: 2h 48m

Affected: Udemy BusinessUdemy.com (Marketplace)

Timeline · 5 updates

identified Aug 28, 2024, 07:39 PM UTC

Our site is currently experiencing a stability issue - our engineering team is currently working to resolve it. This may impact Udemy Business. Symptoms include errors with the Learning Activity trend and refund requests.
identified Aug 28, 2024, 08:05 PM UTC

We are continuing to work on a fix for this issue.
identified Aug 28, 2024, 08:09 PM UTC

Our site is currently experiencing a stability issue - our engineering team is currently working to resolve it. This may impact Udemy Business and Udemy.com Symptoms include errors with the Learning Activity trend page and refund requests.
identified Aug 28, 2024, 10:21 PM UTC

We are continuing to work on a fix for this issue.
resolved Aug 28, 2024, 10:27 PM UTC

This incident has been resolved.

Read the full incident report →

Minor August 7, 2024

Facebook login is degraded

Detected by Pingoru: Aug 07, 2024, 09:18 AM UTC
Resolved: Aug 07, 2024, 12:22 PM UTC
Duration: 3h 3m

Affected: Udemy.com (Marketplace)

Timeline · 3 updates

investigating Aug 07, 2024, 09:18 AM UTC

We're aware of users experiencing issues logging in with Facebook and are looking to resolve the issue as soon as possible.
identified Aug 07, 2024, 11:27 AM UTC

We're aware of users experiencing issues logging in with Facebook and are looking to resolve the issue as soon as possible.
resolved Aug 07, 2024, 12:22 PM UTC

We have resolved the stability issues with the logging in with Facebook feature on our site and performance is back to normal. We appreciate your patience.

Read the full incident report →

Minor May 23, 2024

Refund feature is degraded. We know a little more.

Detected by Pingoru: May 23, 2024, 02:10 AM UTC
Resolved: May 23, 2024, 08:16 AM UTC
Duration: 6h 5m

Affected: Udemy.com (Marketplace)

Timeline · 2 updates

identified May 23, 2024, 02:10 AM UTC

The refund feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it.
resolved May 23, 2024, 08:16 AM UTC

We have resolved the issues with the refund feature on our site and performance is back to normal. We appreciate your patience.

Read the full incident report →