UCSB incident

Possible issue with Campus WiFi

Minor Resolved View vendor source →

UCSB experienced a minor incident on November 4, 2025 affecting Campus Network, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 07:07 PM UTC
Resolved
Nov 08, 2025, 12:46 AM UTC
Duration
3d 5h
Detected by Pingoru
Nov 04, 2025, 07:07 PM UTC

Affected components

Campus Network

Update timeline

  1. investigating Nov 04, 2025, 07:07 PM UTC

    We are aware of a possible issue with Campus WiFi. The responsible service operators have been notified and an investigation is proceeding.

  2. investigating Nov 05, 2025, 04:16 PM UTC

    The intermittent campus wi-fi outage has been mitigated and service has been restored. We apologize for the impacts caused by this issue and appreciate your patience.

  3. investigating Nov 05, 2025, 04:17 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 08, 2025, 12:46 AM UTC

    The mitigation Tuesday evening has been working, and we have a plan to perform a software upgrade for the permanent fix