UCSB experienced a major incident on May 8, 2026 affecting Canvas, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 03:31 PM UTC
Due to security concerns UCSB's Canvas remains unavailable, the campus Canvas team will provide updates to the campus as soon as they are available
- identified May 08, 2026, 03:31 PM UTC
We are continuing to work on a fix for this issue.
- identified May 08, 2026, 08:31 PM UTC
Canvas has restored initial functionality to the platform. In alignment with UC guidance, UCSB is performing security assurance, configuration, and integrity checks before re-enabling access. An announcement on platform restoration will be shared when a decision has been made. Please use guidance shared by email to support teaching until further notice.
- identified May 08, 2026, 08:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 09, 2026, 09:08 PM UTC
The issues affecting Canvas have been successfully resolved, and all services are now operating normally.