Ubidots incident

Generalized platform latency

Minor Resolved View vendor source →

Ubidots experienced a minor incident on July 8, 2025 affecting Login Apps, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 06:50 PM UTC
Resolved
Jul 08, 2025, 07:31 PM UTC
Duration
40m
Detected by Pingoru
Jul 08, 2025, 06:50 PM UTC

Affected components

Login Apps

Update timeline

  1. investigating Jul 08, 2025, 06:50 PM UTC

    We've identified latencies in the platform. We're unsure of the reason at this moment. Out team is already investigating. We will publish an update in the next 30 minutes.

  2. resolved Jul 08, 2025, 07:31 PM UTC

    The platform is back operational. The latency was raise because of an unexpected spike in request to create variables. Our team quickly caught this situation in order to prevent further spreading of the latency. There are measures being taken to prevent this from happening again, particularly, we will isolate those variable creation request in a dedicated infraestrucutre.