ubank incident

Some payment methods are currently unavailable

Major Resolved View vendor source →

ubank experienced a major incident on September 14, 2025 affecting ubank app and Online banking, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2025, 01:15 AM UTC
Resolved
Sep 14, 2025, 01:35 AM UTC
Duration
19m
Detected by Pingoru
Sep 14, 2025, 01:15 AM UTC

Affected components

ubank appOnline banking

Update timeline

  1. investigating Sep 14, 2025, 01:15 AM UTC

    Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchases and ATM withdrawals remain available.

  2. resolved Sep 14, 2025, 01:35 AM UTC

    This incident has been resolved.