ubank incident

Our app and Online Banking are now available.

Major Resolved View vendor source →

ubank experienced a major incident on September 30, 2026 affecting ubank app and Online banking, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 11:26 PM UTC
Resolved
Oct 01, 2026, 02:34 AM UTC
Duration
3h 8m
Detected by Pingoru
Sep 30, 2026, 11:26 PM UTC

Affected components

ubank appOnline banking

Update timeline

  1. investigating Sep 30, 2026, 11:26 PM UTC

    Our app and Online Banking are not available. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

  2. investigating Sep 30, 2026, 11:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2026, 12:02 AM UTC

    The app and Online Banking are back up and running. A fix has been implemented and we are monitoring closely.

  4. resolved Oct 01, 2026, 02:34 AM UTC

    This incident has been resolved.