ubank had 4 outages in the last 2 years totaling 14h 18m of downtime — averaging 0.2 incidents per month.
There were 4 ubank outages since January 23, 2025 totaling 14h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re currently experiencing technical issues with some of our systems, which may affect your ability to connect with one of our advisors right now. We’re working hard to fix this and appreciate your understanding.
We are continuing to investigate this issue.
This incident has been resolved.
Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchases and ATM withdrawals remain available.
This incident has been resolved.
Our app and online banking is currently unavailable right now. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.
We are continuing to investigate this issue.
This issue has now been resolved.
We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal.
This incident has been resolved.