ubank Outage History

ubank is up right now

ubank had 4 outages in the last 2 years totaling 14h 16m of downtime — averaging 0.2 incidents per month.

There were 4 ubank outages since June 5, 2024 totaling 14h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ubank.com.au

Major September 14, 2025

Some payment methods are currently unavailable

Detected by Pingoru
Sep 14, 2025, 01:15 AM UTC
Resolved
Sep 14, 2025, 01:35 AM UTC
Duration
19m
Affected: ubank appOnline banking
Timeline · 2 updates
  1. investigating Sep 14, 2025, 01:15 AM UTC

    Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchases and ATM withdrawals remain available.

  2. resolved Sep 14, 2025, 01:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 1, 2025

Our uBank app and Online Banking are not available

Detected by Pingoru
Sep 01, 2025, 03:16 AM UTC
Resolved
Sep 01, 2025, 05:07 AM UTC
Duration
1h 51m
Affected: ubank appOnline bankingCall centre
Timeline · 3 updates
  1. investigating Sep 01, 2025, 03:16 AM UTC

    Our app and online banking is currently unavailable right now. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

  2. investigating Sep 01, 2025, 04:26 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 01, 2025, 05:07 AM UTC

    This issue has now been resolved.

Read the full incident report →

Minor January 23, 2025

Card Management Unavailable

Detected by Pingoru
Jan 23, 2025, 08:11 AM UTC
Resolved
Jan 23, 2025, 08:02 PM UTC
Duration
11h 51m
Affected: ubank appOnline banking
Timeline · 2 updates
  1. investigating Jan 23, 2025, 08:11 AM UTC

    We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal.

  2. resolved Jan 23, 2025, 08:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 5, 2024

Cards are unavailable

Detected by Pingoru
Jun 05, 2024, 06:48 PM UTC
Resolved
Jun 05, 2024, 07:03 PM UTC
Duration
15m
Affected: Card payments
Timeline · 2 updates
  1. identified Jun 05, 2024, 06:48 PM UTC

    Card payments are unavailable right now You won’t be able to use your debit card and digital wallet but you can still pay someone and transfer money using our app. We’ll update this page the second our card payments are fixed.

  2. resolved Jun 05, 2024, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →