ubank incident

Card Management Unavailable

Minor Resolved View vendor source →

ubank experienced a minor incident on January 23, 2025 affecting ubank app and Online banking, lasting 11h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 08:11 AM UTC
Resolved
Jan 23, 2025, 08:02 PM UTC
Duration
11h 51m
Detected by Pingoru
Jan 23, 2025, 08:11 AM UTC

Affected components

ubank appOnline banking

Update timeline

  1. investigating Jan 23, 2025, 08:11 AM UTC

    We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal.

  2. resolved Jan 23, 2025, 08:02 PM UTC

    This incident has been resolved.