ubank Outage History

ubank is up right now

ubank had 3 outages in the last 2 years totaling 3h 41m of downtime — averaging 0.1 incidents per month.

There were 3 ubank outages since June 19, 2026 totaling 3h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ubank.com.au

Major September 30, 2026

Our app and Online Banking are now available.

Detected by Pingoru
Sep 30, 2026, 11:26 PM UTC
Resolved
Oct 01, 2026, 02:34 AM UTC
Duration
3h 8m
Affected: ubank appOnline banking
Timeline · 4 updates
  1. investigating Sep 30, 2026, 11:26 PM UTC

    Our app and Online Banking are not available. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

  2. investigating Sep 30, 2026, 11:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2026, 12:02 AM UTC

    The app and Online Banking are back up and running. A fix has been implemented and we are monitoring closely.

  4. resolved Oct 01, 2026, 02:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

Issue with card payments - INC-497

Detected by Pingoru
Aug 24, 2026, 04:01 AM UTC
Resolved
Aug 24, 2026, 04:17 AM UTC
Duration
16m
Affected: Card payments
Timeline · 2 updates
  1. investigating Aug 24, 2026, 04:01 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 24, 2026, 04:02 AM UTC

    Some card payments are unavailable right now. We've identified an issue with some card payments. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed.

Read the full incident report →

Minor June 19, 2026

Call Centre - Degraded performance

Detected by Pingoru
Jun 19, 2026, 03:43 AM UTC
Resolved
Jun 19, 2026, 04:00 AM UTC
Duration
17m
Affected: Call centre
Timeline · 3 updates
  1. investigating Jun 19, 2026, 03:43 AM UTC

    We’re currently experiencing technical issues with some of our systems, which may affect your ability to connect with one of our advisors right now. We’re working hard to fix this and appreciate your understanding.

  2. investigating Jun 19, 2026, 03:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2026, 04:00 AM UTC

    This incident has been resolved.

Read the full incident report →