Tyro incident

Tyro's phone system

Notice Resolved View vendor source →

Tyro experienced a notice incident on June 20, 2025 affecting Tyro Contact Centre, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 06:00 AM UTC
Resolved
Jun 20, 2025, 10:07 AM UTC
Duration
4h 6m
Detected by Pingoru
Jun 20, 2025, 06:00 AM UTC

Affected components

Tyro Contact Centre

Update timeline

  1. identified Jun 20, 2025, 06:00 AM UTC

    We’ve identified an issue with Tyro's phone system. The team are looking into this urgently and will provide further updates as soon as possible. If you need to get in contact with Tyro urgently, please contact us via email - [email protected]. We’re sorry for any inconvenience being experienced.

  2. monitoring Jun 20, 2025, 07:00 AM UTC

    If you have recently tried to contact Tyro's Customer Support, please call using 1300 00 8976 to speak with us.

  3. resolved Jun 20, 2025, 10:07 AM UTC

    This incident has been resolved.