Tyro experienced a major incident on July 15, 2025 affecting Transaction Processing Systems, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Processing Systems
Update timeline
- investigating Jul 15, 2025, 05:11 AM UTC
We’re currently experiencing an issue impacting some customers’ ability to process transactions on a Tyro Pro machine. The team are looking into this urgently and will provide further updates as soon as possible. We’re sorry for any inconvenience being experienced.
- resolved Jul 15, 2025, 06:23 AM UTC
This incident has been resolved with transactions restored on Tyro Pro EFTPOS machines. We apologise for any inconvenience caused.