Tyro incident

Issues with access to some tabs in Tyro Portal

Minor Resolved View vendor source →

Tyro experienced a minor incident on June 16, 2024 affecting Tyro Portal, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2024, 10:54 PM UTC
Resolved
Jun 18, 2024, 11:04 PM UTC
Duration
2d
Detected by Pingoru
Jun 16, 2024, 10:54 PM UTC

Affected components

Tyro Portal

Update timeline

  1. identified Jun 16, 2024, 10:54 PM UTC

    A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

  2. identified Jun 17, 2024, 12:09 AM UTC

    We’re currently experiencing an issue impacting some customers’ ability to access some of the tabs in the Tyro Portal. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.

  3. resolved Jun 18, 2024, 11:04 PM UTC

    The issue impacting access to some tabs in the Tyro Portal is now resolved and our systems have returned to normal. We’re very sorry for any inconvenience caused.