Tyro experienced a notice incident on September 13, 2024 affecting Settlement, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 13, 2024, 10:08 PM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Sep 13, 2024, 10:27 PM UTC
Bendigo Bank powered by Tyro customers may experience a few hours delay to their settlement payment today. The team are working on a resolution and we'll keep updates provided here. We apologise for any inconvenience experienced.
- identified Sep 13, 2024, 11:50 PM UTC
Settlement has now been processed. Bendigo Bank powered by Tyro customers will receive their settlement payment a little later than normal today. We apologise for any inconvenience experienced.
- identified Sep 14, 2024, 12:21 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 14, 2024, 12:22 AM UTC
This incident has been resolved.