Tyro incident

Possible delays with Settlement

Notice Resolved View vendor source →

Tyro experienced a notice incident on December 6, 2024 affecting Settlement, lasting 17h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 04:12 AM UTC
Resolved
Dec 06, 2024, 10:05 PM UTC
Duration
17h 53m
Detected by Pingoru
Dec 06, 2024, 04:12 AM UTC

Affected components

Settlement

Update timeline

  1. identified Dec 06, 2024, 04:12 AM UTC

    Please note that some customers may experience a few hours delay to their settlement payment today, this is out of tyro's control. This payment may appear at varying times depending on your banking provider. We apologise for any inconvenience experienced.

  2. monitoring Dec 06, 2024, 04:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 06, 2024, 10:05 PM UTC

    This incident has been resolved.