Tyro incident

Tyro Bank Account - settlement delay

Notice Resolved View vendor source →

Tyro experienced a notice incident on January 1, 2025 affecting Settlement, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2025, 10:49 PM UTC
Resolved
Jan 02, 2025, 01:09 AM UTC
Duration
2h 19m
Detected by Pingoru
Jan 01, 2025, 10:49 PM UTC

Affected components

Settlement

Update timeline

  1. identified Jan 01, 2025, 10:49 PM UTC

    A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

  2. identified Jan 01, 2025, 11:22 PM UTC

    We're aware that there has been a delay to Tyro Bank Account settlements for 2 January. We're investigating this as a priority and will provide updates here. We apologise for any inconvenience experienced.

  3. resolved Jan 02, 2025, 01:09 AM UTC

    All Tyro Bank Account customers have now had their settlement processed. We apologise for the delay experienced.