Tyro experienced a minor incident on January 24, 2025 affecting Settlement, lasting 9h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Settlement
Update timeline
- identified Jan 24, 2025, 01:30 AM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Jan 24, 2025, 01:58 AM UTC
Please note that some customers may experience a few hours delay to their settlement payment today. This payment may appear at varying times depending on your banking provider. We apologise for any inconvenience experienced.
- resolved Jan 24, 2025, 11:01 AM UTC
This incident has been resolved. We apologise for any inconvenience experienced.