Tyro experienced a minor incident on February 4, 2025 affecting Tyro Portal and Tyro App, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 04, 2025, 10:20 PM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Feb 04, 2025, 10:58 PM UTC
We’re currently experiencing an issue impacting some customers’ ability to access transaction reporting in the Tyro App and Tyro Portal. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.
- resolved Feb 05, 2025, 01:22 AM UTC
The issue impacting customers ability to view transaction reporting in the Tyro App and Tyro Portal is now resolved. Our systems have returned to normal. We’re very sorry for any inconvenience caused.