Twilio experienced a notice incident on July 20, 2026 affecting Programmable Messaging API, lasting 38s. The incident has been resolved; the full update timeline is below.
Affected components
Programmable Messaging API
Update timeline
- monitoring Jul 20, 2026, 04:03 PM UTC
The Twilio Programmable Messaging API was partially degraded for 1 minute on Jul 20th, 2026 between 08:39 PST and 08:40 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
- resolved Jul 20, 2026, 04:04 PM UTC
The Twilio Programmable Messaging API was partially degraded for 1 minute on Jul 20th, 2026 between 08:39 PST and 08:40 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.