Tweakwise experienced a minor incident on December 24, 2025 affecting App, lasting 15d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 24, 2025, 12:30 PM UTC
We are currently experiencing degraded performance in the Insights module within the Management Portal. As a result, data processing may be delayed, causing reports to lag by up to two days. In some cases, reports may be temporarily unavailable. This behavior is intermittent and resolves automatically. All data, including event tag data, continues to be processed in the background. No data has been lost; only the processing is delayed. We are monitoring the situation and will provide updates if needed.
- identified Dec 25, 2025, 11:56 AM UTC
The issue has been identified. While data processing may still be delayed, all dashboards are available and operational
- resolved Jan 09, 2026, 09:51 AM UTC
We've implemented a fix and the Insights module is back to being refreshed daily. As previously stated, no data has been lost in the process, there was only a delay in processing.