Tweakwise incident
Management Portal: Builder Insights & AB-Test Results unavailable
Tweakwise experienced a minor incident on January 20, 2026 affecting App, lasting 13h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 20, 2026, 11:07 AM UTC
Some analytics features in the Builder are currently unavailable. You may experience errors or empty states when trying to view Click Distribution insights or AB-test results. We have identified this as a third-party issue affecting our cloud provider, Microsoft Fabric. We are waiting for a fix from Microsoft and will update this page once the service returns to normal operation.
- monitoring Jan 20, 2026, 01:41 PM UTC
At this time the status remains unchanged. Analytics features in the Builder are currently unavailable. You may experience errors or empty states when trying to view Click Distribution insights or AB-test results. Microsoft has identified the root cause of the connectivity issues. They are currently applying a mitigation to restore service.
- monitoring Jan 20, 2026, 02:25 PM UTC
The status of the issue remains the same. Analytics features in the Builder are currently unavailable. You may experience errors or empty states when trying to view Click Distribution insights or AB-test results. Microsoft has communicated mitigations are taking place and service will likely be restored after 17:00 CET\16:00 UTC.
- monitoring Jan 20, 2026, 10:16 PM UTC
The status of the issue remains the same. Analytics features in the Builder are currently unavailable. You may experience errors or empty states when trying to view Click Distribution insights or AB-test results. We can see some successful attempts while retrieving our analytics. Microsoft has updated there estimation on resolving this issue. The current expectation on service being restored is 01:00 CET / 00:00 UTC.
- resolved Jan 21, 2026, 08:17 AM UTC
The incident has resolved and Analytics services are restored to normal operation.