TurnPoint Software incident

Outage

Notice Resolved View vendor source →

TurnPoint Software experienced a notice incident on March 27, 2023 affecting TurnPoint Assist Version 1, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 10:51 PM UTC
Resolved
Mar 28, 2023, 01:27 AM UTC
Duration
2h 36m
Detected by Pingoru
Mar 27, 2023, 10:51 PM UTC

Affected components

TurnPoint Assist Version 1

Update timeline

  1. investigating Mar 27, 2023, 10:51 PM UTC

    We are currently investigating this issue. Please use backup.turnpointcare.com.au if you need to access any appointment data

  2. monitoring Mar 27, 2023, 11:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2023, 01:27 AM UTC

    This incident has been resolved.