TurnPoint Software incident

TP2 Web issue

Notice Resolved View vendor source →

TurnPoint Software experienced a notice incident on May 4, 2026 affecting TurnPoint Assist Version 2 and TurnPoint API V2, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 12:00 AM UTC
Resolved
May 04, 2026, 03:11 AM UTC
Duration
3h 11m
Detected by Pingoru
May 04, 2026, 12:00 AM UTC

Affected components

TurnPoint Assist Version 2TurnPoint API V2

Update timeline

  1. investigating May 04, 2026, 12:00 AM UTC

    We are currently investigating this issue.

  2. identified May 04, 2026, 12:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 03:11 AM UTC

    This incident has been resolved.