TurnPoint Software incident

System Outage

Notice Resolved View vendor source →

TurnPoint Software experienced a notice incident on March 28, 2023 affecting TurnPoint Assist Version 1, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 10:33 PM UTC
Resolved
Mar 29, 2023, 04:10 AM UTC
Duration
5h 36m
Detected by Pingoru
Mar 28, 2023, 10:33 PM UTC

Affected components

TurnPoint Assist Version 1

Update timeline

  1. investigating Mar 28, 2023, 10:33 PM UTC

    We are currently investigating the issue. Please use backup.turnpointcare.com.au

  2. monitoring Mar 29, 2023, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 29, 2023, 04:10 AM UTC

    This incident has been resolved.