TurnPoint Software experienced a critical incident on June 26, 2024 affecting TurnPoint Assist Version 1, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
TurnPoint Assist Version 1
Update timeline
- investigating Jun 26, 2024, 06:52 AM UTC
TurnPoint is aware of an outage in the TurnPoint Assist platform - you can access a backup of the software here: https://backup.turnpointcare.com.au/ We are currently investigating the cause
- resolved Jun 26, 2024, 07:17 AM UTC
This incident has been resolved and all services resumed