TurnPoint Software incident

TurnPoint Degraded Performance

Minor Resolved View vendor source →

TurnPoint Software experienced a minor incident on May 15, 2025 affecting TurnPoint Assist Version 1, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 12:17 AM UTC
Resolved
May 15, 2025, 03:30 AM UTC
Duration
3h 12m
Detected by Pingoru
May 15, 2025, 12:17 AM UTC

Affected components

TurnPoint Assist Version 1

Update timeline

  1. investigating May 15, 2025, 12:17 AM UTC

    We are aware of issues associated with degraded performance and slow connection speeds

  2. monitoring May 15, 2025, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2025, 03:30 AM UTC

    This incident has been resolved.