Turnitin incident
Turnitin Service Incident - 13th November 2025
Turnitin experienced a minor incident on November 13, 2025 affecting iThenticate Report Processing Time and Paper Submissions and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2025, 03:03 PM UTC
We’ve run into some issues. Turnitin, Turnitin UK, iThenticate V2, Crossref Similarity Check, Similarity, SimCheck, Originality are currently experiencing an unexpected service incident. During this time you may find that uploads are slow and reports are stuck processing, integration users may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- investigating Nov 13, 2025, 03:28 PM UTC
We are continuing to investigate this issue.
- investigating Nov 13, 2025, 04:35 PM UTC
We are continuing to investigate this issue.
- investigating Nov 13, 2025, 04:38 PM UTC
We are continuing to investigate this issue.
- resolved Nov 13, 2025, 04:56 PM UTC
We’ve fixed it! Due to an unexpected incident, you may have found that uploads were slow and reports were stuck processing, integration users may have also been affected in Turnitin, Turnitin UK, iThenticate V1 and V2, Crossref Similarity Check, Similarity, SimCheck and Originality today. We are pleased to advise that service has been restored. Incident Timeframe below: PST: Thursday 13th, 05:40 – Thursday 13th, 08:50 GMT: Thursday 13th, 13:40 – Thursday 13th, 16:50 AEDT: Friday 14th, 00:40 – Friday 14th, 03:50 We regret any inconvenience this may have caused if you were impacted by today’s incident.