Turnitin Service Incident - 11th of March 2026

Update timeline

1. identified Mar 11, 2026, 04:38 PM UTC

   We’ve run into some issues. Turnitin, Turnitin UK, Feedback Studio and iThenticate V1 are currently experiencing an unexpected service incident. During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. identified Mar 11, 2026, 04:52 PM UTC

   We are continuing to work on a fix for this issue.

3. identified Mar 11, 2026, 05:06 PM UTC

   iThenticate.com is now back to normal. We’re continuing to work on the intermittent errors shown in Turnitin, Turnitin UK and Feedback Studio. Users accessing these services via an integration continue to be affected.

4. resolved Mar 11, 2026, 06:13 PM UTC

   We’ve fixed it! Due to an unexpected service incident, you may have encountered an error message when accessing the Turnitin, Turnitin UK and iThenticate homepages today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 11th March 09:20 - Wednesday, 11th March 10:44 GMT: Wednesday, 11th March 16:20 - Wednesday, 11th March 17:44 AEDT: Thursday, 12th March 03:20 - Thursday, 12th March 04:44 We regret any inconvenience this may have caused if you were impacted by today’s incident.