Tuatahi First Fibre incident

Whanganui Outage

Critical Resolved View vendor source →

Tuatahi First Fibre experienced a critical incident on June 14, 2025 affecting Whanganui Fibre Network, lasting 18h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2025, 04:36 AM UTC
Resolved
Jun 14, 2025, 10:38 PM UTC
Duration
18h 2m
Detected by Pingoru
Jun 14, 2025, 04:36 AM UTC

Affected components

Whanganui Fibre Network

Update timeline

  1. investigating Jun 14, 2025, 04:36 AM UTC

    An outage is currently impacting customers in Whanganui. Our engineering team is actively investigating and working to restore service as quickly as possible.

  2. investigating Jun 14, 2025, 07:45 AM UTC

    All services have been restored, we will continue to monitor closely to ensure everything remains stable

  3. resolved Jun 14, 2025, 10:38 PM UTC

    Services have been stable for the past 12 hours. The issue is now fully resolved.