Tuatahi First Fibre experienced a critical incident on June 15, 2025 affecting Tauranga Fibre Network, lasting 9h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Tauranga Fibre Network
Update timeline
- investigating Jun 15, 2025, 05:23 PM UTC
A large number of customers in Tauranga have lost service. We are investigating and will provide an update when we have more information.
- monitoring Jun 15, 2025, 05:33 PM UTC
All services have been restored, we will continue to monitor closely to ensure everything remains stable
- resolved Jun 16, 2025, 03:10 AM UTC
As services have remained stable, the issue is now considered fully resolved.