Tuatahi First Fibre incident

Network Outage in Wanganui

Major Resolved View vendor source →

Tuatahi First Fibre experienced a major incident on June 23, 2025 affecting Whanganui Fibre Network, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 05:39 AM UTC
Resolved
Jun 24, 2025, 06:28 AM UTC
Duration
1d
Detected by Pingoru
Jun 23, 2025, 05:39 AM UTC

Affected components

Whanganui Fibre Network

Update timeline

  1. identified Jun 23, 2025, 05:39 AM UTC

    Some users are still experiencing outages in Wanganui. Field teams will begin to restore the services from 9pm tonight.

  2. identified Jun 23, 2025, 09:37 AM UTC

    Work began at 9pm to restore the services. The team will continue until all the services have been restored.

  3. monitoring Jun 23, 2025, 11:31 AM UTC

    Work has now been completed and being monitored overnight.

  4. resolved Jun 24, 2025, 06:28 AM UTC

    This incident has been resolved.