Tuatahi First Fibre experienced a major incident on June 23, 2025 affecting Whanganui Fibre Network, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Whanganui Fibre Network
Update timeline
- identified Jun 23, 2025, 05:39 AM UTC
Some users are still experiencing outages in Wanganui. Field teams will begin to restore the services from 9pm tonight.
- identified Jun 23, 2025, 09:37 AM UTC
Work began at 9pm to restore the services. The team will continue until all the services have been restored.
- monitoring Jun 23, 2025, 11:31 AM UTC
Work has now been completed and being monitored overnight.
- resolved Jun 24, 2025, 06:28 AM UTC
This incident has been resolved.