Tuatahi First Fibre incident

Assure Portal Outage

Critical Resolved View vendor source →

Tuatahi First Fibre experienced a critical incident on August 7, 2023 affecting Business Systems, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 10:00 PM UTC
Resolved
Aug 08, 2023, 01:09 AM UTC
Duration
3h 9m
Detected by Pingoru
Aug 07, 2023, 10:00 PM UTC

Affected components

Business Systems

Update timeline

  1. identified Aug 07, 2023, 10:00 PM UTC

    The Assure Portal is currently experiencing an outage. Please log tickets through to [email protected] in the interim.

  2. identified Aug 08, 2023, 01:09 AM UTC

    Assure Portal outage has now been resolved. Please log tickets through the Assure Portal.

  3. resolved Aug 08, 2023, 01:09 AM UTC

    This incident has been resolved.