Tuatahi First Fibre incident

Business System Outage

Major Resolved View vendor source →

Tuatahi First Fibre experienced a major incident on November 28, 2023 affecting Business Systems, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 08:36 PM UTC
Resolved
Nov 28, 2023, 11:18 PM UTC
Duration
2h 42m
Detected by Pingoru
Nov 28, 2023, 08:36 PM UTC

Affected components

Business Systems

Update timeline

  1. investigating Nov 28, 2023, 08:36 PM UTC

    We are currently investigating a problem with our API tool and some related services. Due to this issue the Tuatahi Fibre portal may also be experiencing delays or lack of responsiveness. We apologize for any inconvenience this may have caused.

  2. resolved Nov 28, 2023, 11:18 PM UTC

    This issue has now been resolved.