Tuatahi First Fibre incident

Network Outage in Tauranga

Critical Resolved View vendor source →

Tuatahi First Fibre experienced a critical incident on March 10, 2024 affecting Tauranga Fibre Network, lasting 19h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2024, 12:53 AM UTC
Resolved
Mar 10, 2024, 08:22 PM UTC
Duration
19h 29m
Detected by Pingoru
Mar 10, 2024, 12:53 AM UTC

Affected components

Tauranga Fibre Network

Update timeline

  1. investigating Mar 10, 2024, 12:53 AM UTC

    There is a large scale outage affecting customers in Tauranga. Our field team has been sent to investigate the issue.

  2. monitoring Mar 10, 2024, 04:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2024, 08:22 PM UTC

    This incident has been resolved.