Trustpilot Outage History

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Trustpilot had 4 outages in the last 2 years totaling 8h 41m of downtime — averaging 0.2 incidents per month.

There were 4 Trustpilot outages since November 10, 2025 totaling 8h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.trustpilot.com

Minor March 24, 2026

Degraded service on businessunitproducts-api

Detected by Pingoru
Mar 24, 2026, 09:18 PM UTC
Resolved
Mar 24, 2026, 11:43 PM UTC
Duration
2h 24m
Affected: Business Portal
Timeline · 4 updates
  1. investigating Mar 24, 2026, 09:18 PM UTC

    We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

  2. investigating Mar 24, 2026, 09:46 PM UTC

    We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

  3. monitoring Mar 24, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 11:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

General stability issue

Detected by Pingoru
Mar 24, 2026, 01:00 PM UTC
Resolved
Mar 24, 2026, 02:29 PM UTC
Duration
1h 29m
Affected: APIsBusiness PortalTrustBoxesbusiness.trustpilot.comemails
Timeline · 3 updates
  1. investigating Mar 24, 2026, 01:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 24, 2026, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 02:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 14, 2025

Degraded TrustBox performance

Detected by Pingoru
Nov 14, 2025, 07:21 AM UTC
Resolved
Nov 14, 2025, 09:22 AM UTC
Duration
2h
Affected: TrustBoxes
Timeline · 4 updates
  1. investigating Nov 14, 2025, 07:21 AM UTC

    We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

  2. investigating Nov 14, 2025, 07:55 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2025, 08:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2025, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 10, 2025

Degraded Trustbox Performance

Detected by Pingoru
Nov 10, 2025, 02:55 AM UTC
Resolved
Nov 10, 2025, 05:43 AM UTC
Duration
2h 47m
Affected: APIsTrustBoxes
Timeline · 3 updates
  1. investigating Nov 10, 2025, 02:55 AM UTC

    This incident has been resolved.

  2. investigating Nov 10, 2025, 05:41 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 10, 2025, 05:43 AM UTC

    This incident has been resolved.

Read the full incident report →