Trustpilot incident

Degraded service on businessunitproducts-api

Minor Resolved View vendor source →

Trustpilot experienced a minor incident on March 24, 2026 affecting Business Portal, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 09:18 PM UTC
Resolved
Mar 24, 2026, 11:43 PM UTC
Duration
2h 24m
Detected by Pingoru
Mar 24, 2026, 09:18 PM UTC

Affected components

Business Portal

Update timeline

  1. investigating Mar 24, 2026, 09:18 PM UTC

    We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

  2. investigating Mar 24, 2026, 09:46 PM UTC

    We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

  3. monitoring Mar 24, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 11:43 PM UTC

    This incident has been resolved.