Trustpilot incident

General stability issue

Minor Resolved View vendor source →

Trustpilot experienced a minor incident on March 24, 2026 affecting APIs and Business Portal and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 01:00 PM UTC
Resolved
Mar 24, 2026, 02:29 PM UTC
Duration
1h 29m
Detected by Pingoru
Mar 24, 2026, 01:00 PM UTC

Affected components

APIsBusiness PortalTrustBoxesbusiness.trustpilot.comemails

Update timeline

  1. investigating Mar 24, 2026, 01:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 24, 2026, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 02:29 PM UTC

    This incident has been resolved.