Trustpilot incident

Service Outage: Business App

Major Resolved View vendor source →

Trustpilot experienced a major incident on May 16, 2025 affecting APIs and Business Portal, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 12:03 PM UTC
Resolved
May 16, 2025, 12:23 PM UTC
Duration
20m
Detected by Pingoru
May 16, 2025, 12:03 PM UTC

Affected components

APIsBusiness Portal

Update timeline

  1. monitoring May 16, 2025, 12:03 PM UTC

    Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

  2. resolved May 16, 2025, 12:23 PM UTC

    This incident has been resolved.