Trustpilot incident

Service Outage: Business App: New Account Signup with Google Sign-up

Minor Resolved View vendor source →

Trustpilot experienced a minor incident on May 30, 2025 affecting Business Portal, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 01:51 PM UTC
Resolved
May 30, 2025, 02:19 PM UTC
Duration
28m
Detected by Pingoru
May 30, 2025, 01:51 PM UTC

Affected components

Business Portal

Update timeline

  1. investigating May 30, 2025, 01:51 PM UTC

    Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

  2. identified May 30, 2025, 01:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 30, 2025, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 30, 2025, 02:19 PM UTC

    This incident has been resolved.