Trustpilot experienced a major incident on June 17, 2025 affecting APIs and Business Portal, lasting 20h 47m. The incident has been resolved; the full update timeline is below.
Affected components
APIsBusiness Portal
Update timeline
- investigating Jun 17, 2025, 12:33 PM UTC
Invitation history is not loading correctly for some users and invitation changes are slow to update.
- monitoring Jun 17, 2025, 01:39 PM UTC
We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.
- resolved Jun 18, 2025, 09:20 AM UTC
All systems continue to operate as expected.