Trustpilot experienced a minor incident on March 14, 2022 affecting www.trustpilot.com and Business Portal, lasting 6h 54m. The incident has been resolved; the full update timeline is below.
Affected components
www.trustpilot.comBusiness Portal
Update timeline
- investigating Mar 14, 2022, 12:41 PM UTC
Users are currently experiencing delays in service reviews, where new reviews and updates like replies and tag modifications are delayed after submission in the Service Reviews page in the business portal. Delays can be up to 15 minutes. The page is still interactive and actions can be submitted without problem. Reviews are similarly delayed from showing on www.trustpilot.com. We apologize for the inconvenience.
- investigating Mar 14, 2022, 01:55 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 14, 2022, 05:59 PM UTC
Delays in service reviews should be resolved.
- resolved Mar 14, 2022, 07:35 PM UTC
This incident has been resolved.