Trustpilot experienced a major incident on March 16, 2023, lasting 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 16, 2023, 09:20 AM UTC
Some users are having trouble replying to reviews. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
- identified Mar 16, 2023, 09:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 16, 2023, 09:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2023, 10:12 AM UTC
This incident has been resolved.