Trustpilot incident

We are currently experiencing issues with the Business and Legal sites

Major Resolved View vendor source →

Trustpilot experienced a major incident on August 15, 2023 affecting business.trustpilot.com and legal.trustpilot.com, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2023, 05:10 PM UTC
Resolved
Aug 15, 2023, 09:08 PM UTC
Duration
3h 57m
Detected by Pingoru
Aug 15, 2023, 05:10 PM UTC

Affected components

business.trustpilot.comlegal.trustpilot.com

Update timeline

  1. investigating Aug 15, 2023, 05:10 PM UTC

    We are aware of issues affecting availability of our Business and Legal sites. This might be related to an ongoing outage with a 3rd party provider. We thank you for your patience, and we'll continue to do what we can to mitigate this issue as much as possible.

  2. monitoring Aug 15, 2023, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 15, 2023, 08:41 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 15, 2023, 09:08 PM UTC

    This incident has been resolved.