Trustpilot incident

Email widgets are currently not loading all their content properly

Major Resolved View vendor source →

Trustpilot experienced a major incident on September 25, 2023 affecting TrustBoxes, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2023, 01:09 PM UTC
Resolved
Sep 26, 2023, 02:03 PM UTC
Duration
1d
Detected by Pingoru
Sep 25, 2023, 01:09 PM UTC

Affected components

TrustBoxes

Update timeline

  1. investigating Sep 25, 2023, 01:09 PM UTC

    This is affecting all email widgets apart from Newsletter 3

  2. monitoring Sep 25, 2023, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 26, 2023, 08:48 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 26, 2023, 02:03 PM UTC

    This incident has been resolved.