Trustpilot experienced a notice incident on October 19, 2023, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 19, 2023, 04:27 PM UTC
We're aware that our B2B customers are experiencing issues accessing their review inbox, and we're actively investigating. We'll provide further updates no later than 18:00 UTC.
- investigating Oct 19, 2023, 04:50 PM UTC
Thanks for your patience. We're continuing to investigate this problem.
- monitoring Oct 19, 2023, 05:25 PM UTC
We've identified the issue, and regular service should be restored soon. We'll continue to monitor the situation and provide a further update no later than 18:00 UTC
- resolved Oct 19, 2023, 05:41 PM UTC
Thank you for being so patient. We're happy to confirm that the incident affecting the invitation inbox of our B2B customers has been resolved.