Trustpilot incident

Reviews Not Loading

Notice Resolved View vendor source →

Trustpilot experienced a notice incident on October 30, 2023, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 11:08 AM UTC
Resolved
Oct 30, 2023, 12:05 PM UTC
Duration
56m
Detected by Pingoru
Oct 30, 2023, 11:08 AM UTC

Update timeline

  1. investigating Oct 30, 2023, 11:08 AM UTC

    We are aware of an issue displaying reviews affecting both business customers and consumers. We're actively investigating and shall provide an update no later than 11:30 UTC

  2. identified Oct 30, 2023, 11:28 AM UTC

    We've identified a possible solution, and we are working to deploy a change soon. Further updates by 12:00 UTC.

  3. monitoring Oct 30, 2023, 11:53 AM UTC

    We've successfully deployed a fix, and we're actively monitoring the situation. We hope to mark this incident as resolved by 12:30 UTC.

  4. resolved Oct 30, 2023, 12:05 PM UTC

    This incident has been resolved.