Trustpilot incident

We’re currently experiencing an issue with writing product reviews on trustpilot.com

Notice Resolved View vendor source →

Trustpilot experienced a notice incident on November 20, 2023 affecting www.trustpilot.com, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 03:30 PM UTC
Resolved
Nov 20, 2023, 04:35 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 20, 2023, 03:30 PM UTC

Affected components

www.trustpilot.com

Update timeline

  1. investigating Nov 20, 2023, 03:30 PM UTC

    Some users are having trouble writing and submitting product reviews right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

  2. identified Nov 20, 2023, 03:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 20, 2023, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 20, 2023, 04:35 PM UTC

    This incident has been resolved.