Trustpilot experienced a major incident on October 25, 2024 affecting Business Portal, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Business Portal
Update timeline
- investigating Oct 25, 2024, 11:50 AM UTC
We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
- identified Oct 25, 2024, 12:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 25, 2024, 01:10 PM UTC
B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.
- resolved Oct 25, 2024, 04:15 PM UTC
This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.