Trustpilot incident

Data replication issues in our backend

Notice Resolved View vendor source →

Trustpilot experienced a notice incident on March 11, 2025 affecting www.trustpilot.com and Business Portal, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 12:51 PM UTC
Resolved
Mar 11, 2025, 01:57 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 11, 2025, 12:51 PM UTC

Affected components

www.trustpilot.comBusiness Portal

Update timeline

  1. investigating Mar 11, 2025, 12:51 PM UTC

    At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

  2. identified Mar 11, 2025, 12:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2025, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 01:57 PM UTC

    The fix has now been confirmed.