Truemed incident

API outage

Major Resolved View vendor source →

Truemed experienced a major incident on July 24, 2026, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 10:59 AM UTC
Resolved
Jul 24, 2026, 06:12 PM UTC
Duration
7h 13m
Detected by Pingoru
Jul 24, 2026, 10:59 AM UTC

Update timeline

  1. investigating Jul 24, 2026, 10:59 AM UTC

    API cannot be accessed at the moment. This incident was created by an automated monitoring service..

  2. resolved Jul 24, 2026, 11:08 AM UTC

    API is now operational! This update was created by an automated monitoring service..

  3. resolved Jul 24, 2026, 06:12 PM UTC

    This incident has been resolved. The root cause was an outage with one of our providers ([further details here).](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE%5FSERVICES/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE%5F83A36%5F24C89B493A6).